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The web's #1 source for mermaid tails

Hours of Operation

Open: Monday - Friday: 10 a.m. - 5 p.m. PST (please email questions, limited phone support)
Closed: Weekends and Major Holidays

Order Information

If you need to track an order or have other questions regarding an order that has already been placed, please send an email to [email protected]. Please include your order number and your name. Our items ship from various warehouses so sometimes it takes extra time to get a tracking number - please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Most orders take 5-7 business days to be delivered.

Product Questions

For product questions, please email [email protected].

Returns

If you need to return an item, please email us at [email protected] to request an RMA number. You must have an RMA number to return an item. You will receive further instructions via email. When emailing us, please include your 9 digit order number and your name. For more information on our return policy, click here.

Mailing address

Mermaid Swim Tails
51 W Center St box 181
Orem, UT 84057
801-380-7015

Please do not send returns to this address. Contact [email protected] for any returns

Please click here to view the full terms and conditions of purchase.

Privacy Policy:

Your information is secure, we do not distribute customer information for advertising purposes. For more information, click here.