Open: Monday - Friday: 10 a.m. - 5 p.m. PST (please email questions, limited phone support)
Closed: Weekends and Major Holidays
If you need to track an order or have other questions regarding an order that has already been placed, please send an email to [email protected]. Please include your order number and your name. Our items ship from various warehouses so sometimes it takes extra time to get a tracking number - please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Most orders take 5-7 business days to be delivered.
For product questions, please email [email protected].
If you need to return an item, please email us at [email protected] to request an RMA number. You must have an RMA number to return an item. You will receive further instructions via email. When emailing us, please include your 9 digit order number and your name. For more information on our return policy, click here.
Mermaid Swim Tails
51 W Center St box 181
Orem, UT 84057
Please do not send returns to this address. Contact [email protected] for any returns
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